From globe-spanning multinationals to regional-based startups, everyone needs cost-effective and scalable help desk support that suits their customer’s needs 1. What is help desk support? In an airport or shopping mall, a help desk is, literally, a desk where people go to get information and support. In the virtual world, the structure of help deskRead more
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Back office Outsourcing, Business Process Outsourcing, News, Pure Moderation Blog | 2 comments | 13 August, 2020 | 4
Read about what ‘back-office services’ and ‘Business Process Outsourcing’ (BPO) means and how, with the help of the latest technology, outsourcing this part of your business can drastically improve productivity and reduce costs. 1. What is Business Process Outsourcing (BPO)? Outsourcing business processes, such as manufacturing or customer support, is nothing new. It is theRead more
Content Moderation Services, Back office Outsourcing, Business Process Outsourcing, News, Pure Moderation Blog | 2 comments | 25 May, 2020 | 112
Why we need online content moderation? The rise of social media and other interactive communication platforms, which meant the Internet was no longer concerned with information exchange alone. The Internet became a sophisticated tool enabling us to communicate, consume media, shop, and create content. Disinformation, conspiracy theories, and ‘fake news’ made 202o and 2021 aRead more
About Us
Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.
