1. What is Live Chat Support? and Live Chat Support Outsourcing?
For companies, Live Chat Support provides organizations with a method to interact with customers or users when they visit the organization’s media properties in real-time.
For customers, Live Chat Support normally appears as a pop-up dialogue box on the company’s official website or applications that allow customers to have text-based conversations with support teams. Likewise, it provides customers the best chance of explaining exactly where they are stuck, what they need, and quickly address their issues.
2. Live Chat Support Outsourcing Process and Live Chat Agent Outsourcing?
At Pure Moderation, we offer well-trained 24/7 professional live chat agents who can communicate in 27 languages to deliver true personalization to every customer of your business at every timezone. Pure Moderation focuses on optimizing online conversions and interaction that lead to an increase in ROI, engaging web visitors, and brand awareness. If your potential customers are considering making a purchase, renewing their account, or asking for product/service details, a solid response provided timely can make positive influences on the financial figures of your company.
Read more at Our Outsourcing Case Study
We provide live chat agents who can easily adjust, whether to integrate into an existing team or work independently, only to ensure that your customers are satisfied. Do not be hesitate to Email us or Chat with us (24/7)