Blog

As your organization scales, so does your need for dedicated manpower to handle customer support requests. You want a team that can help you meet long-term business goals, but you certainly don’t want expenses to skyrocket.  Fiscal responsibility is a must, but how can you reconcile that with current business requirements? The answer lies inRead more

Top 10 Data Labeling Companies Helping AI Move Forward We’re still some way from realizing the full potential of artificial intelligence. Robots, drones, and self-driving vehicles need AI trained on reliable data to achieve higher levels of autonomy and the truth is, firms are struggling to source enough high-quality data to fully develop these typesRead more

How Data Labeling Services Are Powering The Next Generation of AI As technology and AI continue to seep into our everyday lives creating ever-larger amounts of data, data labeling services will continue to have a significant impact on modern society.  Data is a commodity and just like any other commodity, it needs to be processedRead more

Everything You Need To Know About Outsourced Customer Support Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. Read on to discover how it can be the difference between a ‘good’ business and a ‘great’ business. Dealing with customers’ questions about a product’sRead more

The Essential Role Of Humans in Audio Content Moderation Despite the latest advances in AI, recent events have demonstrated just how essential human involvement in the moderation of User Generated Content remains and will continue to do so as the online content landscape evolves. The COVID-19 pandemic has taught us some very clear lessons aboutRead more