Seasonal BPO Services
Consulting should be more than just giving advice. With cutting-edge IT infrastructure and experience with many clients from different industries, we provide consultation and training services to enhance your brand.
Seasonal BPO Services
PURE MODERATION
HELLO, WELCOME TO...
Matching steps with your flourishing business by providing the best BPO services tailored to your needs.
START YOUR FREE TRIALSERVICES PROVIDED AT YOUR CUSTOM NEEDS
FLEXIBLE, SCALABLE & DEPENDABLE
CONSULTANCY
With cutting-edge IT infrastructure and experience with many clients from different industries, we provide consultation and training services to enhance your brand’s operations. Through transparent and proactive communication, we deliver advice, including reports and/or presentations, that can help you improve the problems in your process.
From our expertise in seasonal BPO services and English business communication, we are confident to offer on-site and off-site training for your current projects or new developments. Providing individual consultations about our specialized services, we guarantee to find your business a suitable solution that can support your enterprise’s development.
- Problem Identification & Recommendations
- Productivity Improvement
- Core Operation Centralization
CONSULTANCY
With cutting-edge IT infrastructure and experience with many clients from different industries, we provide consultation and training services to enhance your brand’s operations. Through transparent and proactive communication, we deliver advice, including reports and/or presentations, that can help you improve the problems in your process.
From our expertise in BPO services and English business communication, we are confident to offer on-site and off-site training for your current projects or new developments. Providing individual consultations about our specialized services, we guarantee to find your business a suitable solution that can support your enterprise’s development.
- Problem Identification & Recommendations
- Productivity Improvement
- Core Operation Centralization
AI TRAINING
The development of AI allows many processes to be automated, Moderation is not an exception. AI Training (or Machine Learning) is a gradual process that prepares a computer system to initiate tasks without explicit step-by-step instructions. It helps minimize errors and maximize the likelihood of its predictions. Machine learning contains pairs of input information and matching labeled answers, sometimes including relevant tags to support AI in categorizing interactions and making accurate predictions. Therefore, AI offers better response times with a higher level of reliability. Through proper training, it can grow and develop the ability to modify itself when exposed to more data, making it less reliant on human efforts.
After filtering and categorizing millions of user-generated samples with human involvement, we train our AI system to find natural patterns in the collected data and make predictions based on the manual results.
AI TRAINING
The development of AI allows many processes to be automated, Moderation is not an exception. AI Training (or Machine Learning) is a gradual process that prepares a computer system to initiate tasks without explicit step-by-step instructions. It helps minimize errors and maximize the likelihood of its predictions. Machine learning contains pairs of input information and matching labeled answers, sometimes including relevant tags to support AI in categorizing interactions and making accurate predictions. Therefore, AI offers better response times with a higher level of reliability. Through proper training, it can grow and develop the ability to modify itself when exposed to more data, making it less reliant on human efforts.
After filtering and categorizing millions of user-generated samples with human involvement, we train our AI system to find natural patterns in the collected data and make predictions based on the manual results.
LOCALIZATION
If your platform is expanding on an international scale, Localization can bridge language barriers and refine your content to meet the expectations of the global markets. In the development process, Localization prepares a product in advance to avoid unexpected cost increase and quality problems. The Localization process applies to software, video games, and websites, making them ready to be merged into the needs and desires of any local market.
Cultural adaptation needs the participation of people who are comfortable with that culture. We operate a network of team sites from 5 different countries that offer the knowledge of their respective native people, culture and markets. Our team sites consist of fully-trained members that can support a variety of languages, such as Vietnamese, English, Thai, Khmer, Burmese, Lao, Bahasa, Hindi, and many other languages within India. They are also capable of providing local perspectives to adapt your platform to cultural standards.
LOCALIZATION
If your platform is expanding on an international scale, Localization can bridge language barriers and refine your content to meet the expectations of the global markets. In the development process, Localization prepares a product in advance to avoid unexpected cost increase and quality problems. The Localization process applies to software, video games, and websites, making them ready to be merged into the needs and desires of any local market.
Cultural adaptation needs the participation of people who are comfortable with that culture. We operate a network of team sites from 5 different countries that offer the knowledge of their respective native people, culture and markets. Our team sites consist of fully-trained members that can support a variety of languages, such as Vietnamese, English, Thai, Khmer, Burmese, Lao, Bahasa, Hindi, and many other languages within India. They are also capable of providing local perspectives to adapt your platform to cultural standards.
WHAT OTHER PEOPLE SAY ABOUT US
We are grateful for the relationships blossomed from credibility and trustworthiness.
We’ve enjoyed an amazing partnership with Pure Moderation – Gear Inc. over the last several years. Although we operate in opposite time zones, I have the utmost confidence that we’re covered as a support organization given the exceptional team that Pure Moderation has built and maintained for us. Thank you Pure Moderation!
Pure Moderation has been a game-changer for us. They’ve allowed us to efficiently scale our support operations, ensuring our users receive excellent support. The team is highly-skilled and focused, consistently hitting set SLA’s. I really value how they stay in constant contact with our internal team.
I look forward to continuing our partnership in the future.
I look forward to continuing our partnership in the future.
Pure Moderation – Gear Inc.’s innovative technology has made our team more efficient in moderating our community. Incredibly personalized service, helpful and responsive team – we’re glad to be partnered with them!
Head of Trust & Safety
MORE SPECIFIC REQUEST RELATED TO QUOTATION?
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About Us
Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.
