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Blog

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    PureModeration
    16 December, 2022
    Pure Moderation Blog Business Process Outsourcing
    Business process outsourcing trends

    7 Popular Business Process Outsourcing Trends

    Business process outsourcing, or BPO, continues to become a lucrative industry. In 2021, its market value was USD 245.9 billion, and it is expected to have a compound annual growth rate (CAGR) of 9.1% from 2022 to 2030. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations

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    PureModeration
    1 November, 2022
    Pure Moderation Blog
    how does bpo work

    4-Step Process For Business Process Outsourcing: How Does BPO Work?

    Business process outsourcing refers to outsourcing some business processes to an outside vendor. The service provider can be based anywhere in the world. A service provider’s post-contractual duties include everything from claims and invoice processing to full-fledged HR operations (including recruitment, onboarding, and exit interviews).  The provider is often also accountable for monitoring service level

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    PureModeration
    1 November, 2022
    Pure Moderation Blog
    how do companies benefit from bpo companies

    How Do Companies Benefit From BPO Companies? 9 Must-Read Reasons

    The business process outsourcing industry has come a long way. From being valued at a decent $7 million (in USD) more than ten years ago to a market size value of $261.9 billion, its growth remains unprecedented. Business process outsourcing, or BPO, has shown tremendous promise for many businesses worldwide. Fortune 500 organisations are no

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    PureModeration
    20 October, 2022
    Pure Moderation Blog
    Omnichannel customer service staff

    Omnichannel Customer Service: 7 Secrets To Exceptional Customer Service

    How companies handle customer service has dramatically changed over the years. It has evolved from mere telephones to more advanced A.I. systems such as chatbots and auto-generated messaging. Today, companies can now deal with customers in multiple channels. Customer service is no longer limited to phone calls or faxes.  Omnichannel customer service has provided businesses

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    PureModeration
    20 October, 2022
    Pure Moderation Blog
    customer service objectives

    9 Crucial Customer Service Objectives Businesses Should Know

    There’s no doubt that all businesses should strive for great customer service. Support teams receive hundreds of calls daily, ensuring all customer service interactions go as smoothly as possible. Companies get only a few chances to prove themselves to customers. But what else do we mean by customer service objectives? Indeed businesses have only one

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    • 7 Popular Business Process Outsourcing Trends
    • 4-Step Process For Business Process Outsourcing: How Does BPO Work?
    • How Do Companies Benefit From BPO Companies? 9 Must-Read Reasons
    • Omnichannel Customer Service: 7 Secrets To Exceptional Customer Service
    • 9 Crucial Customer Service Objectives Businesses Should Know

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    Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.

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    • About Us
      • Our Team
    • Our Services
      • Content Moderation Services
        • Text Moderation (40 Languages)
        • Image Moderation
        • Video Moderation and Live Streaming Moderation
        • Sentiment Analysis and Social Listening
      • Customer Care Services
        • Multilingual Live Phone Support
        • Email Support Outsourcing
        • Customer Ticket Support
        • Live Chat Support
        • Social Media Customer Support
        • In-app Customer Support
        • Technical Customer Support
        • Retail/E-Commerce Customer Support
        • Video Chat Customer Support
      • Data Entry Services
        • Multilingual Data Entry
        • Manual Identity Verification/ Biometrics/ KYC
      • Data Labeling Services
        • AI training
        • Manual Data Labeling
      • Game Management Services
        • QA and Testing
        • Game Moderation & Guideline Enftorcement
        • Multiplayer Enrichment
      • Seasonal BPO Services
        • Consultancy
        • Artificial Intelligence (AI) Training
        • Localization
    • Pricing
    • Knowledge
      • Blog
      • Outsourcing Glossary
        • BPO
        • Content Moderation
        • Content Moderator
        • Back Office Support
        • IT Help Desk Support
        • Customer Support
        • Live Chat Support
        • Live Chat Agents
        • Data Entry
    • Contact Us
      • Chat with us on our website 24/7
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