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IT help desk support?

    Home Outsourcing Glossary IT help desk support?
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    Call Center Help Desk Support Customer Service BPO support

    IT help desk support?

    By PureModeration | Outsourcing Glossary | 0 comment | 24 August, 2020 | 0

    1. What is iT help desk support?

    An IT help desk includes various communication methods/channels such as live chat support, ticket support & in-app, email support, and call centers. An IT help desk serves as the first point of customer interaction with the business and, if it runs well, can deliver a tailor-made service experience at lightning speed. Increased agent productivity leads to improved customer loyalty, which results in a healthier bottom line.

    An efficient help desk support is a crucial part of any business. Its primary goals are to provide a centralized resource to answer questions of both customers and business decisions, troubleshoot problems, and facilitate solutions. Many organizations see huge benefits in outsourcing this service. Outsourcing to a trusted partner means your help desk can be run as swiftly and efficiently as possible.

    Read more at Online Help Desk Support Outsourcing: Identify what’s best for business.

    As a Business Process Outsourcing Provider, PureModeration provides content moderation, customer support (ticket support, email, live chat), and back-office operations for all clients in 33 languages.

    Reach more at Our Case Study

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    • About Us
      • Our Team
    • Our Services
      • Content Moderation Services
        • Text Moderation (40 Languages)
        • Image Moderation
        • Video Moderation and Live Streaming Moderation
        • Sentiment Analysis and Social Listening
      • Customer Care Services
        • Multilingual Live Phone Support
        • Email Support Outsourcing
        • Customer Ticket Support
        • Live Chat Support
        • Social Media Customer Support
        • In-app Customer Support
        • Technical Customer Support
        • Retail/E-Commerce Customer Support
        • Video Chat Customer Support
      • Data Entry Services
        • Multilingual Data Entry
        • Manual Identity Verification/ Biometrics/ KYC
      • Data Labeling Services
        • AI training
        • Manual Data Labeling
      • Game Management Services
        • QA and Testing
        • Game Moderation & Guideline Enftorcement
        • Multiplayer Enrichment
      • Seasonal BPO Services
        • Consultancy
        • Artificial Intelligence (AI) Training
        • Localization
    • Pricing
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      • Blog
      • Outsourcing Glossary
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        • Content Moderator
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        • IT Help Desk Support
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