1. Content Moderation: Text Moderation?
Content moderation basically refers to the practice of monitoring and analyzing user-generated submissions, such as reviews, videos, social media posts, or forum discussions.
Text Moderation: Online interactive communities, such as review sites, chat rooms, or forums, live or die based on the content provided by their users. Text moderation is crucial to ensure only appropriate user-generated content is posted and the online experience of your users is free from anything objectionable. Filter posts, comments, reviews, or live chat based on pre-defined criteria, or protect your reputation by eliminating content that may expose your brand to security risks or legal issues.
2. The Text Moderation Process?
Text moderation is the process of deleting, approving, or reviewing user-generated content based on the policies of a certain company, and legal documents of local authorities.
At Pure Moderation, our content moderators analyze content almost instantaneously, and based on predefined criteria, decides to approve, refuse or, in the case of ambiguous or contextual content, send it back to your platforms via an API.
Pure Moderation works across multiple time zones, many countries, and in more than 40 languages, including English, Urdu, Hindi, Sinhala, Bahasa, Arabic, Vietnamese, Thai, Khmer, Burmese, Lao, Filipino, Japanese, Korean, German, Chinese, Polish, Portuguese, Spanish, Italian, Czech, Croatian, Greek, French, German, Dutch, Swedish, Danish, Norwegian, Finnish, Romanian, Bulgarian, Hungarian, Estonian, Latvian, Lithuanian, Maltese, Slovak, Slovene, Russian, and Ukrainian.
Pure Moderation’s content moderation relies on human power to ensure a high accuracy rate! The use of a human will always be necessary to determine “gray areas” that require a human touch.
By combining our simple to integrate moderation tools with the expertise of our workforce, clients are assured of a double safety net.
To learn more about the process of content moderation outsourcing and the value that it can bring your business, contact Pure Moderation for a free consultation and trial.
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