Customers continuously seek fast solutions. A survey shows that 66% of people feel that the most important thing a brand can do for them is to value their time. Outsourcing Live Chat Support allows organisations to interact with customers or users when they visit the organization’s media properties in real-time. Learn how you can improveRead more
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Back office Outsourcing, Business Process Outsourcing, Content Moderation Services, Outsourcing Glossary | 0 comment | 31 December, 2020 | 34
1. What is content moderator? A Content Moderator not only takes the responsibility of approving content but also makes sure that content is placed in the right category before getting it live on a website or an online platform. In other words, the content moderator evaluates and filers the submitted content of users to beRead more
1. Live Chat Agents With nearly 75% of live chat users rating their satisfaction as ‘high’, live chat support has been becoming the most preferred customer support channel used by customers, particularly among Millennials. The live chat service enables your customers will expect to provide the answers that they seek 24/7, 365 days a year.Read more
Game Management Outsourcing, Business Process Outsourcing, Outsourcing Glossary | 0 comment | 9 October, 2020 | 1
1.Multiplayer Enrichment If your new release belongs to any category within Massively Multiplayer Online Role-Playing Game (MMORPG or MMO), Real-Time Multiplayer, or Real-Time Battle, your main concern can be developing an adequate player base. Game Launch Enrichment provides players that are operated under your specifications during launch time. At Pure Moderation, our involvement helps toRead more
Business Process Outsourcing, Game Management Outsourcing, Outsourcing Glossary | 0 comment | 9 October, 2020 | 4
1. QA and Testing Before any official launch, game testing is a mandatory factor in conducting the testing process within a real-world closed system. Hence, Alpha Beta Testing is also considered as quality assurance, is extremely important in the game industry. Their aim is to identify faults and provide feedback on UI logic, functionality, andRead more
About Us
Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.
