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Home Archive by category "Outsourcing Glossary"
Live Chat Outsourcing

Live Chat Outsourcing

By PureModeration | Customer Support Services, Back office Outsourcing, Outsourcing Glossary, Pure Moderation Blog | 0 comment | 21 May, 2022 | 8

Customers continuously seek fast solutions.  A survey shows that 66% of people feel that the most important thing a brand can do for them is to value their time.  Outsourcing Live Chat Support allows organisations to interact with customers or users when they visit the organization’s media properties in real-time. Learn how you can improveRead more

Content is king, but it must be monitored to protect online users

Content Moderator

By PureModeration | Back office Outsourcing, Business Process Outsourcing, Content Moderation Services, Outsourcing Glossary | 0 comment | 31 December, 2020 | 34

1. What is content moderator? A Content Moderator not only takes the responsibility of approving content but also makes sure that content is placed in the right category before getting it live on a website or an online platform. In other words, the content moderator evaluates and filers the submitted content of users to beRead more

live chat agents outsourcing

Live Chat Agents

By PureModeration | Customer Support Services, Outsourcing Glossary | 0 comment | 9 December, 2020 | 17

1. Live Chat Agents With nearly 75% of live chat users rating their satisfaction as ‘high’, live chat support has been becoming the most preferred customer support channel used by customers, particularly among Millennials. The live chat service enables your customers will expect to provide the answers that they seek 24/7, 365 days a year.Read more

Game management: Multiplayer Enrichment

Multiplayer Enrichment

By Pure Moderation | Game Management Outsourcing, Business Process Outsourcing, Outsourcing Glossary | 0 comment | 9 October, 2020 | 1

1.Multiplayer Enrichment If your new release belongs to any category within Massively Multiplayer Online Role-Playing Game (MMORPG or MMO), Real-Time Multiplayer, or Real-Time Battle, your main concern can be developing an adequate player base. Game Launch Enrichment provides players that are operated under your specifications during launch time. At Pure Moderation, our involvement helps toRead more

game moderation: Alpha Beta Testing

QA and Testing

By Pure Moderation | Business Process Outsourcing, Game Management Outsourcing, Outsourcing Glossary | 0 comment | 9 October, 2020 | 4

1. QA and Testing Before any official launch, game testing is a mandatory factor in conducting the testing process within a real-world closed system. Hence, Alpha Beta Testing is also considered as quality assurance, is extremely important in the game industry. Their aim is to identify faults and provide feedback on UI logic, functionality, andRead more

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Copyright 2021 Puremoderation's team | Sitemap | All Rights Reserved
  • About Us
    • Our Team
  • Our Services
    • Content Moderation Services
      • Text Moderation (40 Languages)
      • Image Moderation
      • Video Moderation and Live Streaming Moderation
      • Sentiment Analysis and Social Listening
    • Customer Care Services
      • Multilingual Live Phone Support
      • Email Support Outsourcing
      • Customer Ticket Support
      • Live Chat Support
      • Social Media Customer Support
      • In-app Customer Support
      • Technical Customer Support
      • Retail/E-Commerce Customer Support
      • Video Chat Customer Support
    • Data Entry Services
      • Multilingual Data Entry
      • Manual Identity Verification/ Biometrics/ KYC
    • Data Labeling Services
      • AI training
      • Manual Data Labeling
    • Game Management Services
      • QA and Testing
      • Game Moderation & Guideline Enftorcement
      • Multiplayer Enrichment
    • Seasonal BPO Services
      • Consultancy
      • Artificial Intelligence (AI) Training
      • Localization
  • Pricing
  • Knowledge
    • Blog
    • Outsourcing Glossary
      • BPO
      • Content Moderation
      • Content Moderator
      • Back Office Support
      • IT Help Desk Support
      • Customer Support
      • Live Chat Support
      • Live Chat Agents
      • Data Entry
  • Contact Us
    • Chat with us on our website 24/7
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