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How Data Labeling Services Are Powering The Next Generation of AI As technology and AI continue to seep into our everyday lives creating ever-larger amounts of data, data labeling services will continue to have a significant impact on modern society.  Data is a commodity and just like any other commodity, it needs to be processedRead more

How To Build Online Community Guidelines Engaging with your customers online and allowing a forum for them to connect and engage with each other is essential for any organization. In fact, it’s one of the best investments you can make, generating an ROI of almost 6,500% on average! In this article, we will explore onlineRead more

Everything You Need To Know About Outsourced Customer Support Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. Read on to discover how it can be the difference between a ‘good’ business and a ‘great’ business. Dealing with customers’ questions about a product’sRead more

The Essential Role Of Humans in Audio Content Moderation Despite the latest advances in AI, recent events have demonstrated just how essential human involvement in the moderation of User Generated Content remains and will continue to do so as the online content landscape evolves. The COVID-19 pandemic has taught us some very clear lessons aboutRead more

Content Moderation for Online Gaming Communities When it comes to content moderation, gaming platforms are currently undergoing a tremendous paradigm change. To combat the isolation of lockdown, many gamers have found a much-needed outlet for human connection through online games and the communities built around them. This has led to a ‘pandemic gaming boom’ asRead more