1. What is BPO? BPO simply stands for Business Process Outsourcing, and it is the practice of contracting responsibilities, operation, and non-core business activities and functions to third-party service providers. 1.1 Front-office BPO services? The front office represents the customer-facing function of a company, for example, customer service, tech support, and ticket handling. Read more
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Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.