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Home Search results for "BPO"
Pure Moderation get high rating of Customer support outsourcing e1600163495547

Customer Support Outsourcing

By PureModeration | Outsourcing Glossary, Back office Outsourcing, Business Process Outsourcing, Customer Support Services | 0 comment | 16 September, 2020 | 2

1. What is Customer Support and Customer Support Outsourcing? Customer support is a set of services that a business offers to help its customers have a better experience and understanding of a product/service or to assist in addressing their issues. Customer Support provides solutions to any customer struggle or concern at any time, as wellRead more

Live Chat Outsourcing

Why is live chat support outsourcing necessary to companies?

By Pure Moderation | Pure Moderation Blog, Customer Support Services, News | 1 comment | 14 September, 2020 | 7

Customers always seek for fast solutions. A survey shows that 66% of people feel that the most important thing a brand can do for them is to value their time. Indeed, speed is the key factor of effective customer support. It is crucial to respond quickly to all customer inquiries, even when the only thingRead more

E-learning and Outsroucing Services

How outsourcing contributes to the success of e-learning

By PureModeration | Pure Moderation Blog, Back office Outsourcing, Business Process Outsourcing, Content Moderation Services, Customer Support Services, Data Entry outsourcing, News | 0 comment | 31 August, 2020 | 9

The outbreak of COVID-19 has negatively affected many aspects of life. Flight cancellations; travel bans and quarantines; restaurant closures; restrictions on indoor events; supply chain issues; stock market unpredictability; failing businesses, and uncertainty about the future. COVID-19 has also resulted in the closure of schools all across the world with 1.2 billion children currently outRead more

Call Center Help Desk Support Customer Service BPO support

IT help desk support?

By PureModeration | Outsourcing Glossary | 0 comment | 24 August, 2020 | 0

1. What is iT help desk support? An IT help desk includes various communication methods/channels such as live chat support, ticket support & in-app, email support, and call centers. An IT help desk serves as the first point of customer interaction with the business and, if it runs well, can deliver a tailor-made service experienceRead more

Customer Help Desk Support, Back office outsourcing

What is back office outsourcing?

By PureModeration | Outsourcing Glossary | 1 comment | 20 August, 2020 | 1

1. What is ‘back office’? In an organization, the ‘back office’ is where work that supports the ‘front office’ is accomplished. For example,  the ‘front office’ services are sales, customer relations, or marketing while the example of ‘back office’ services might include human resources, accounting, IT services, and logistics. In other words, if you canRead more

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About Us

Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.

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+84 243 972 8621

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Copyright 2021 Puremoderation's team | Sitemap | All Rights Reserved
  • About Us
    • Our Team
  • Our Services
    • Content Moderation Services
      • Text Moderation (40 Languages)
      • Image Moderation
      • Video Moderation and Live Streaming Moderation
      • Sentiment Analysis and Social Listening
    • Customer Care Services
      • Multilingual Live Phone Support
      • Email Support Outsourcing
      • Customer Ticket Support
      • Live Chat Support
      • Social Media Customer Support
      • In-app Customer Support
      • Technical Customer Support
      • Retail/E-Commerce Customer Support
      • Video Chat Customer Support
    • Data Entry Services
      • Multilingual Data Entry
      • Manual Identity Verification/ Biometrics/ KYC
    • Data Labeling Services
      • AI training
      • Manual Data Labeling
    • Game Management Services
      • QA and Testing
      • Game Moderation & Guideline Enftorcement
      • Multiplayer Enrichment
    • Seasonal BPO Services
      • Consultancy
      • Artificial Intelligence (AI) Training
      • Localization
  • Pricing
  • Knowledge
    • Blog
    • Outsourcing Glossary
      • BPO
      • Content Moderation
      • Content Moderator
      • Back Office Support
      • IT Help Desk Support
      • Customer Support
      • Live Chat Support
      • Live Chat Agents
      • Data Entry
  • Contact Us
    • Chat with us on our website 24/7
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