Why we need online content moderation?
The rise of social media and other interactive communication platforms, which meant the Internet was no longer concerned with information exchange alone. The Internet became a sophisticated tool enabling us to communicate, consume media, shop, and create content. Disinformation, conspiracy theories, and ‘fake news’ made 202o and 2021 a more difficult job than usual for content moderators.
1. Content moderation and content moderation companies
1.1 Content moderation definition
1.2 The job of a content moderation company
2. Top content moderation companies
3. Chat with us for the right CONTENT MODERATION partner
1. Content moderation and content moderation companies
1.1 Content moderation definition
Content moderation is the process of monitoring and applying a set of predefined rules and guidelines to user-generated content to determine if it is acceptable or not. User-generated content can be videos, images, or text that is posted by people on a platform.
In other cases, content moderation can also include training of machine learning tools by manually processing large amounts of data to allow for the programs to ‘learn’ what to do.
The expense of setting up a content moderation department can be quite daunting for many large companies, let alone small or medium-sized firms. You will need to invest a considerable amount of time and money in building content moderation tools, API, hiring and training your content moderation team.
1.2 The job of a content moderation company
A content moderation company is responsible for screening, monitoring, and approving user-generated content. These companies aim to ensure that communities remain healthy and safe for all of their users by allowing for constructive content and identifying inappropriate submissions that are spammy, vulgar, hateful, or predatory. By protecting your users, moderation companies protect your brand and reputation.
2. Top content moderation companies
Pure Moderation:
Pure Moderation offers a full range of BPO services, including 24/7 content moderation. With over 15 years of experience, it processes over 3.5 million submissions every day. Pure Moderation provides multilingual text, image, video, social, and brand moderation across all online platforms, including Imgur, YouNow, 500px, Udemy.com, and Zenly (Snapchat).
Leap Steam, a Vietnam-based BPO, distinguishes itself with 24/7 content moderation services, ensuring unmatched flexibility. Their steadfast dedication to complete transparency revolutionizes outsourcing, prioritizing your business’s success. In addition to moderation, Leap Steam excel in customer service outsourcing.
Besedo:
Besedo provides automation tools and manual management services for managing user-generated submissions.
Magellan Solutions:
Magellan solutions utilize human power to moderate content on social media and the client’s website.
Netino:
Netino ensures your digital platforms are safe to enhance customer experience based on your company policies.
Lionbridge AI:
Lionbridge uses the strength of human resources to ban inappropriate content from your digital channels.
Europe IT outsourcing:
Europe IT outsourcing is a marketing agency; however, content monitoring is an area of their expertise. The company moved to Kharkiv, Ukraine in 2016.
LiveWord:
LiveWord develops social media moderation services in many languages to handle large volumes of user-generated content.
Viafoura:
Viafoura offers a tool named Intelligent Auto-Moderation Engine to replace 90% of human moderation efforts.
Crowdsource:
Crowdsource is an expert in moderating content in real-time, protecting your site’s reputation while allowing your community the freedom to post and share.
Cogitotech:
Cogitotech monitors and reviews the negative content from online threats, scammers, or hackers to protect your company’s reputation.
3. Chat with us for the right content moderation services
To learn more about outsourcing your content moderation processes and the value that it can bring your business,
💬 Chat with us on our website, or contact Pure Moderation for a free consultation and trial.
Pure Moderation
Thank you. I had chosen Pure Moderation as one of our content moderation BPO. They were helpful and very suportive. Keep in mind that they have various choices of content moderation.
pure moderation is a top moderation no doubt
It’s help full but you could have added more company