1. Content moderation and content moderation companies
1.1 Content moderation definition
Content moderation is the process of monitoring and applying a set of predefined rules and guidelines to user-generated content to determine if it is acceptable or not. User-generated content can be videos, images, or text that is posted by people on a platform.
In other cases, content moderation can also include training of machine learning tools by manually processing large amounts of data to allow for the programs to ‘learn’ what to do.
1.2 The job of a content moderation company
A content moderation company is responsible for screening, monitoring, and approving user-generated content. These companies aim to ensure that communities remain healthy and safe for all of their users by allowing for constructive content and identifying inappropriate submissions that are spammy, vulgar, hateful, or predatory. By protecting your users, moderation companies protect your brand and reputation.
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Social media content moderation
2. Top content moderation companies
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Pure Moderation:
Pure Moderation offers a full range of BPO services, including content moderation. With over 13 years of experience, it processes over 3.5 million submissions each day. Pure Moderation provides multilingual text, image, video, social, and brand moderation to their clients, including Imgur, YouNow, 500px, Udemy.com, and Zenly (Snapchat).
Besedo:
Besedo provides automation tools and manual management services for managing user-generated submissions.
Magellan Solutions:
Magellan solutions utilize human power to moderate content on social media and the client’s website.
Netino:
Netino ensures your digital platforms are safe to enhance customer experience based on your company policies.
Lionbridge AI:
Lionbridge uses the strength of human resources to ban inappropriate content from your digital channels.
Europe IT outsourcing:
Europe IT outsourcing is a marketing agency; however, content monitoring is an area of their expertise.
LiveWord:
LiveWord develops social media moderation services in many languages to handle large volumes of user-generated content.
Viafoura:
Viafoura offers a tool named Intelligent Auto-Moderation Engine to replace 90% of human moderation efforts.
Crowdsource:
Crowdsource is an expert in moderating content in real-time, protecting your site’s reputation while allowing your community the freedom to post and share.
Cogitotech:
Cogitotech monitors and reviews the negative content from online threats, scammers, or hackers to protect your company’s reputation.
Pure Moderation is trusted gobally
3. Chat with us for the right content moderation services
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Pure Moderation
Thank you. I had chosen Pure Moderation as one of our content moderation BPO. They were helpful and very suportive. Keep in mind that they have various choices of content moderation.