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Each day, people all over the world watch over 5 billion YouTube videos, post over 500 million tweets, and share in excess of 95 million posts on Instagram. With such a huge amount of new content consumed daily, it’s clear that existing arrangements for content moderation are flawed. content moderation Moving forward with a clearRead more

Which customer service outsourcing company is the best? A common question with no easy answer. There are many factors to consider when it comes to sourcing for the best customer service companies, so let’s explore some of the many players in the field to give you a better idea of which provider can offer theRead more

While content moderation is not a one-size-fits-all solution, what follows are some essential and important questions every business needs to ask itself about this topic before looking for a vendor of content moderation in 2021. 1. Why should we care about content moderation? 2. What is content moderation? 3. What content moderators do? 4. popularRead more

Why we need online content moderation? There are 3.5 billion active daily users of social media so the importance of an online presence is vital for businesses, of any size (more than 50 million small businesses use Facebook to connect with their customers). It’s the role of the content moderator to provide a framework thatRead more

Due to the social distancing requirements of COVID-19, online platforms have become vital to people’s work, education, social lives, and leisure.  The role of content moderators of these platforms is often the unsung heroes of the pandemic, keeping us safe, one click at a time, from those that would do us harm. Content Moderators areRead more