Customers continuously seek fast solutions. A survey shows that 66% of people feel that the most important thing a brand can do for them is to value their time. Outsourcing Live Chat Support allows organisations to interact with customers or users when they visit the organization’s media properties in real-time. Learn how you can improveRead more
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Customer service is mission-critical to any business, regardless of its size or sophistication. In this age of relationship marketing, it’s vital to make every interaction as positive and productive as possible. Discover how partnering with Pure Moderation to manage your customer support emails can give your business a substantial advantage over your competitors. Contact UsRead more
Outsourcing Glossary, Back office Outsourcing, Business Process Outsourcing, Customer Support Services | 0 comment | 16 September, 2020 | 2
1. What is Customer Support and Customer Support Outsourcing? Customer support is a set of services that a business offers to help its customers have a better experience and understanding of a product/service or to assist in addressing their issues. Customer Support provides solutions to any customer struggle or concern at any time, as wellRead more
Customers always seek for fast solutions. A survey shows that 66% of people feel that the most important thing a brand can do for them is to value their time. Indeed, speed is the key factor of effective customer support. It is crucial to respond quickly to all customer inquiries, even when the only thingRead more
Pure Moderation Blog, Back office Outsourcing, Business Process Outsourcing, Content Moderation Services, Customer Support Services, Data Entry outsourcing, News | 0 comment | 31 August, 2020 | 9
The outbreak of COVID-19 has negatively affected many aspects of life. Flight cancellations; travel bans and quarantines; restaurant closures; restrictions on indoor events; supply chain issues; stock market unpredictability; failing businesses, and uncertainty about the future. COVID-19 has also resulted in the closure of schools all across the world with 1.2 billion children currently outRead more
About Us
Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month, and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. Having worked with clients from different parts of the world, we build trust through high-quality services, open communication, and confidentiality.
